Privacy Policy

1. Introduction

SavvyTech Hive ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.savvytech-hive.com or engage our services, including GoHighLevel setup, custom automation, landing page development, and CRM migration.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and business name provided when you book a call, fill out a contact form, or engage our services.
• Business Information: Details about your current tech stack, CRM setup, and business goals shared during discovery calls or onboarding.
• Usage Data: Pages visited, time spent on pages, referring URLs, browser type, and device information collected automatically through standard web analytics.
• Communication Data: Records of correspondence when you contact us via email, forms, or social media channels.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and deliver our services, including GoHighLevel setup, automation builds, and CRM migrations.
• Communicate with you about project updates, scheduling, and service-related inquiries.
• Process and manage your service bookings and ongoing engagements.
• Improve our website, services, and client experience.
• Send relevant updates about new services or features, only with your consent.
• Comply with legal obligations and protect our rights.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted platforms necessary to deliver our services (e.g., GoHighLevel, Zapier, Make) under strict confidentiality.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with advance notice to you.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted communications, secure access controls, and regular security reviews. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, provide our services, and comply with legal obligations. Project files and business data shared during engagements are retained for up to 12 months after project completion unless you request earlier deletion.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., Facebook, YouTube, Google Maps). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us through our website contact form or social media channels listed on our homepage.